I had to tell four people they were laid off. Here is what I would do differently.
Earlier this year our company cut about 12% of engineering. I found out 36 hours before. The list was decided above me. Four of the people on it were mine. I've thought about those four calls almost every week since. Here's what happened, what I'd change, and what I wish every laid-off person knew to ask for. How it went HR gave us a script and 15-minute slots. Access would be cut at the end of each call. I pushed…