our startup tried a 4 day week for 3 months. here are the numbers, not the vibes
deploys, incidents, PR cycle time, sick days, and the one thing that got worse
Contents
we're a 9 person logistics startup in sapporo (6 engineers). in may our ceo agreed to a 3 month trial of a 4 day week: same pay, fridays off, 32 hours. everyone on mastodon has opinions about this, so i challenged to collect actual numbers. here they are. small team, one trial, not a study. but numbers.
the setup
- mon-thu, 9:00 to 18:00 with an hour lunch. fridays off for everyone, not rotating
- one person on call on fridays, rotating, paid extra. on call means phone on, not working
- we cut recurring meetings first: standup became async in a slack thread, planning went from 2 hours to 45 min
- we compared june-august (trial) to february-april (before). may was transition, ignored
the numbers
metric before (feb-apr) trial (jun-aug)
deploys to prod / week 11.2 10.6
median PR cycle time 26 h 19 h
incidents (sev1 + sev2) 5 3
friday on-call pages n/a 4 total
sick days (whole eng team) 14 5
recurring meeting h/wk/person 6.5 2.75
"I feel rested" (1-5, avg) 2.6 4.1
deploys went down a little (about 5%). everything else went the right way. the PR cycle time surprised me most. my guess: with one less day, people stopped letting PRs sit "until tomorrow", because tomorrow might be friday.
the thing that got worse
customer support. our ops team (3 people) also got fridays off, and our customers (warehouses) work fridays. we had to bring in a rotating friday support person with a stricter escalation path. two customers complained in june. none in august. if your customers work 5 days, you need a real plan for that day, not "eh, someone will check slack".
what we didn't measure well
- "rested" is self reported and everyone knew the trial could be cancelled. people had a reason to say good things. i know
- three months includes summer. sapporo summer is the best time of the year and everyone is happier anyway
- we're small. coordination costs at 50 people are different
result
our ceo made it permanent from september. i'm not saying every company should do this. i'm saying the "productivity will collapse" prediction didn't happen for us, and i'd like people who say it will to bring numbers too 🦀
(the rust part: our CI got faster in the same period because i finally split the workspace into crates and turned on sccache. totally unrelated to the 4 day week. but i'm putting it here because i'm proud)
Written by
Mio Kobayashi
rust backend @ a small logistics startup in sapporo. ex-ruby. they/them. snow, ramen, borrow checker 🦀❄️
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