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t/ship-it-friday

Ship It Friday: top posts

The most useful posts in this topic, by likes from the community.

Posts

  1. Experience

    The Friday deploy a power cut saved (and the idempotency key that saved us the next time)

    Howzit. Two stories, one lesson, and the lesson is not "don't deploy on Friday", sorry. Story one A few years back, Friday 16:30, I'm about to push a change to how we retry failed card authorisations. Tests green, reviewer happy, I'm feeling lekker. I type the command and the power goes. Whole block. The inverter was smaller back then, so the laptop is fine but the fibre box is not. No internet, no deploy. I sulked,…

    Lindiwe Mokoena23likes9comments

  2. Experience

    I took our UPI collect flow down for 14 minutes on a Friday evening

    Every Friday deploy story starts with "it was just a config change". So here is mine. Our partner bank rotates the public key they use to sign payment callbacks once a year. They emailed us the new key, I updated the config and deployed at 6pm on Friday because the old key was expiring on Saturday. Felt responsible. Was not. We run the callback service on 2 pods. The config came from a mounted secret, one pod picked…

    Arjun Mehta5likes3comments

  3. Article

    Write runbooks for the person who just got woken up at 3am

    I have been on call for about nine years now across three companies and I can tell you the single biggest thing that decides if an incident takes 12 minutes or 3 hours is not the monitoring stack, its not kubernetes, its not how smart your team is. its whether the runbook was written for a person who is half asleep. Most runbooks I've inherited were written by someone who was wide awake, had full context, and was…

    Marcus Johnson5likes7comments

  4. Experience

    the DNS change that took 24 hours to finish breaking things

    this one is a classic and i still feel it in my bones. We were moving our customer API from an old load balancer to a new one. Plan was simple: point the CNAME at the new LB, watch traffic move over, decommission the old one at the end of the day. We did the change on a Thursday afternoon (I know, I know, at least it wasnt friday). Traffic moved... mostly. Like 85% within an hour. We waited, graphs looked great,…

    Marcus Johnson2likes3comments

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