Posts tagged #ux on Dynamo Geeks: 7 posts from the community, most useful first.
monday morning, 3 support emails all asking how to change the reminder time. the setting exists. its behind a gear icon. the gear icon is the bug, not the users. moving it to the main screen today
PSA: placeholder is not a label. it disappear when people start typing and then they dont remember what the field was for. use a real label element. this message is sponsored by the 6 usability tests where I watched this happen
Last week we did usability sessions for the new checkout, and one participant, a retired teacher, uses her phone with the text size at maximum and display zoom on. I almost didn't include her because "she is not our typical user". I am very happy I did. In 20 minutes she couldn't finish the purchase. Things we saw: Our sticky "Pay now" bar at the bottom grew with the big text until it covered almost half of the…
Before I became an engineer I was a nurse for six years, the last three on a cardiology ward. I want to describe one thing from that time, because I see the same pattern now in software: in dashboards, in on-call rotations, and in the apps we build for clinicians. On a night shift you hear alarms all the time. The monitor alarms when a patient turns over and an electrode slips. It alarms when the saturation probe…
Some months ago my team got the classic request: "checkout conversion is low, make it better". Very clear, thank you. I want to share what we did, because the result was good but not for the reasons people think, and one of our ideas failed completely. Context: we are a mid size e-commerce in Brazil, home goods, and most of the traffic is mobile (around 80%). Checkout was one long page with 14 fields. First we make…
