Async across 4 timezones: what we changed after a 9-hour gap broke our sprint
My product team is spread across Manila, Bengaluru, Lisbon and Toronto. On paper it's "follow the sun". In practice, in August, it was "follow the confusion". What broke Our Toronto engineer asked a question about an API change at 5pm her time. That's 5am in Manila, 2:30am in Bengaluru. The Bengaluru dev had the answer, but by the time he woke up the question was buried under 40 messages in a busy channel. The…
- "What I need by your morning". Stealing it. Also the DST week, we have a Slack reminder called "clocks lie this week"