#pricing
Posts tagged #pricing on Dynamo Geeks: 3 posts from the community, most useful first.
Posts tagged #pricing
How do you raise prices on existing customers without being a jerk about it?
new customers have been on £39/month for 3 weeks now (was £29). conversions look the same so far, small numbers but no obvious drop. so now the scary question: do i move the existing 24 customers up too? my options as i see them: grandfather everyone forever (nice, but my SMS costs went up and early customers send the most texts) move everyone up with 60 days notice move them up but only to £34, a "founding…
the SMS bill that nearly ate my margin (it was one emoji)
quick story because it cost me actual money and i havent seen it written down anywhere in plain english. my app sends a reminder text the day before each grooming appointment. i priced the plan at £29 a month with "unlimited reminders" because a groomer does maybe 8 dogs a day and SMS is a few pence. then my july invoice from the SMS provider came in at nearly 3x what i'd modelled and i genuinely thought i'd been…