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Figma Fatigue: top posts

The most useful posts in this topic, by likes from the community.

Posts

  1. Experience

    Watching a customer with low vision use our checkout changed my priorities

    Last week we did usability sessions for the new checkout, and one participant, a retired teacher, uses her phone with the text size at maximum and display zoom on. I almost didn't include her because "she is not our typical user". I am very happy I did. In 20 minutes she couldn't finish the purchase. Things we saw: Our sticky "Pay now" bar at the bottom grew with the big text until it covered almost half of the…

    Mariana Costa4likes3comments

  3. Article

    We removed 4 fields from checkout. What we actually tested (and what failed)

    Some months ago my team got the classic request: "checkout conversion is low, make it better". Very clear, thank you. I want to share what we did, because the result was good but not for the reasons people think, and one of our ideas failed completely. Context: we are a mid size e-commerce in Brazil, home goods, and most of the traffic is mobile (around 80%). Checkout was one long page with 14 fields. First we make…

    Mariana Costa4likes4comments